Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"68bbe10f72c364929e8cdf1cf717ecaba598cd46_lout","branding":{"id":"6","key":"sr","name":"ZUNDA IDに関するお問い合わせ","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"sr","projectId":10388,"serviceDeskId":6,"name":"ZUNDA IDに関するお問い合わせ","description":"<p>ZUNDA IDに関する、ログインできないなどのお問い合わせはこちらにお願いします</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"10538","name":"ZUNDA IDでのログインが出来ない方","descriptionHtml":"","callToAction":"ZUNDA IDでのログインが出来ない方","introHtml":"<p>ログインが出来ない、ログイン時にエラーが発生して進めない方はこちらまでお願いします</p>","icon":10306,"iconUrl":"https://zundainc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[18],"key":""},{"id":"10539","name":"ZUNDA IDに関するご質問","descriptionHtml":"","callToAction":"ZUNDA IDに関するご質問","introHtml":"<p>ZUNDA IDに関する一般的なご質問はこちらまでお願いします</p>","icon":10320,"iconUrl":"https://zundainc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[18],"key":""},{"id":"10636","name":"ZUNDA IDのバグや不具合のご報告","descriptionHtml":"","callToAction":"ZUNDA IDのバグや不具合のご報告","introHtml":"<p>バグや不具合のご報告はこちらまでお願いします</p>","icon":10303,"iconUrl":"https://zundainc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[18],"key":""},{"id":"10670","name":"ドメインの追加・削除","descriptionHtml":"","callToAction":"ドメインの追加・削除","introHtml":"<p>ZUNDA ID で使用するドメインの追加および削除はこちらからお申し込みください。</p>","icon":10311,"iconUrl":"https://zundainc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[18],"key":""}],"reqGroups":[{"id":18,"name":"一般"}],"orderMapping":{"18":[10538,10539,10636,10670]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Japanese (Japan)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTVjNzYyMS00ZThhLTRhOTMtODc5Yi0zMDJlNzExMjVlNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNjI5MTUzMTgwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NDI3OTUzOSwibmJmIjoxNzg0Mjc4MzM5LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.ohgmUbXE1_xZJXx1gQj0BVpjCa-lOpXlIfQKqF5PUfg","targetCollection":"upload-user-collection--1629153180","endpointUrl":"https://api.media.atlassian.com","clientId":"e15c7621-4e8a-4a93-879b-302e71125e43","tokenDurationInMins":20}},"reqCreate":{"id":10538,"projectId":10388,"issueType":{"id":"10538","name":"ZUNDA IDでのログインが出来ない方"},"form":{"name":"ZUNDA IDでのログインが出来ない方","descriptionHtml":"","callToAction":"ZUNDA IDでのログインが出来ない方","intro":"<p>ログインが出来ない、ログイン時にエラーが発生して進めない方はこちらまでお願いします</p>","instructions":"","icon":10306,"iconUrl":"https://zundainc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10313","fieldConfigId":"10820","label":"お名前","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10311","fieldConfigId":"10818","label":"発生している問題の種類をお選びください","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10291","label":"ログイン画面で認証エラーなどのエラーが発生する","selected":false,"children":[]},{"value":"10292","label":"ZUNDA STOREなどのサービスへログインできない","selected":false,"children":[]},{"value":"10293","label":"その他","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10312","fieldConfigId":"10819","label":"ログイン時に入力したメールアドレス","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"発生している問題をご記入ください","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"発生している問題についての詳細をご記入ください","description":"問題が発生した環境の組織名（例: ZUNDA株式会社）、OS（例: Windows 11）、ブラウザ（例: Google Chrome）、表示されたエラーメッセージは必ずご記載ください。","descriptionHtml":"<p>問題が発生した環境の組織名（例: ZUNDA株式会社）、OS（例: Windows 11）、ブラウザ（例: Google Chrome）、表示されたエラーメッセージは必ずご記載ください。</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"問題が発生している状態でのスクリーンショット","description":"可能であれば添付をお願いいたします","descriptionHtml":"<p>可能であれば添付をお願いいたします</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/10538","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/10538","calendarParams":{"firstDay":0,"date":"2026-07-17T17:52:19+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTVjNzYyMS00ZThhLTRhOTMtODc5Yi0zMDJlNzExMjVlNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNjI5MTUzMTgwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NDI3OTUzOSwibmJmIjoxNzg0Mjc4MzM5LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.ohgmUbXE1_xZJXx1gQj0BVpjCa-lOpXlIfQKqF5PUfg","targetCollection":"upload-user-collection--1629153180","endpointUrl":"https://api.media.atlassian.com","clientId":"e15c7621-4e8a-4a93-879b-302e71125e43","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}